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Trouble Logging In?

Last Update 04/02/2006

Trouble Logging In?

FELS Subscribers Log In Issues

  

1. Can't Log In: When using Microsoft Internet Explorer (IE) as your browser, you receive an error message "Sorry - That is an invalid password" when you click on a Subscriber Area.

Soluation:

  • At the top of IE click on "Tools" > "Internet Options"
  • Click on "Security" tab, "Custom level" buttion
  • In "Settings" navigate to "Scripting" area (near the bottom of the options box).
  • Enable "Allow websites to prompt for information using scripted windows" then click on OK.
  • Answer Yes to "Are you sure you want to change this zone?"

2. No Password: Call FELS at 800-753-9073 for Password
   
 
   
   
 
 
     
   

 
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